The fully reimagined Rapid7 Partner Academy is a comprehensive training and certification program purpose-built to empower our partners with the knowledge, tools, and confidence to help their customers Command Their Attack Surface–and partners are saying it’s hitting the mark!
Launched in October 2024, the new Partner Academy is more than just a learning platform. It’s a strategic enablement hub, offering role-based, outcome-focused learning journeys designed to meet partners where they are, and guide them to where they want to be. Whether discovering opportunities, positioning solutions, closing deals, or delivering services, Partner Academy is the go-to resource for leveling up partner expertise.
Built with partners in mind
Aligning with the recently launched Rapid7 PACT Program, what sets this new Partner Academy apart is our intentional design—created with and for partners. We’ve taken into account not only the different roles our partners play but also how those roles align with the entire customer lifecycle. This means robust training content that spans sales, pre-sales technical, and post-sales services.
The program is designed to be a valuable program benefit, not a checkbox. We’re focused on streamlined, prescriptive learning paths that are directly aligned with business outcomes and customer success.
Early results: Strong engagement, even stronger feedback
Since launch, the response to the new Partner Academy has been overwhelmingly positive. More than 2,000 partner learners have enrolled so far, with 60% completing multiple certifications. In total, partners have earned over 3,700 certifications and counting.
We’ve also heard directly from more than 600 learners, and the results speak for themselves:
-
Average satisfaction score: 90%
-
Average Net Promoter Score (NPS): 63 – well above the benchmark of 50, which Bain & Company (creators of NPS) consider “excellent”
Across the board, partners say the Academy is exceeding expectations. They’ve called the content clear, relevant, and thoughtfully designed – a valuable resource for both new learners and seasoned professionals alike. Most importantly, it’s helping partners build deeper expertise and stay ahead in an ever-evolving threat landscape.
Looking ahead
The new Rapid7 PACT partner program expands beyond resellers to include a broader ecosystem of Managed Services Providers (MSPs and MSSPs), Global System Integrators (GSIs), Distributors and Service Delivery Partners. This approach rewards the total value of partnership, recognizing contributions across both resale and services revenue.
To further drive this, we’ll be introducing several new Partner Services Specializations in the Partner Academy over the coming months. These specializations are designed to help technical, product specialists, and consulting architect teams deepen their service delivery capabilities and leverage their expertise in delivering value to customers, further reinforcing Rapid7’s commitment to enabling all aspects of the partner business.
The new Partner Services Certifications in the Partner Academy will also provide competitive differentiation by recognizing partner capabilities while enabling them to accelerate their profitability with us. Enabling partner-led customer success undeniably optimizes customer value, increases lifecycle monetization opportunities, improves customer and partner experience, and expands platform adoption.
Taking advantage of these certifications will ultimately enable a partner ecosystem that is a self-sufficient revenue generating engine with the ability to drive partner-led services across the full customer lifecycle that accelerate profitability with Rapid7.
And this is just the beginning! We’re committed to continually evolving the Partner Academy by listening closely to our partners and making learning even more accessible, impactful, and aligned with our partners’ and customers’ success.
Partners: Start your learning journey today!
The Rapid7 Partner Portal has been re-engineered to better serve our Partner Community with intuitive navigation, updated sales dashboards, new content, and enhanced collaboration tools. From the homepage, partners can now easily access the Partner Academy, select their role-based learning path, or jump straight to exams to earn their first certification.
Getting started is simple.
-
Log into partners.rapid7.com
-
In the left-hand menu, click Partner Academy
-
Then, select your path or click Start Your Journey
You can also follow the visual guide below:
What Our Partners Are Saying
Since launch, feedback from partners has been overwhelmingly positive. Learners highlight the Academy’s clear structure, practical relevance, and the way it maps product knowledge to real-world application. Both new and experienced professionals have called it a strong, insightful learning experience – one that simplifies complex concepts and helps partners quickly understand how Rapid7’s solutions support modern security needs.
From content clarity to strategic alignment, Partner Academy is being recognized as an engaging, well-structured resource that makes it easier for teams to upskill and stay ahead of the evolving threat landscape.